On October 2, 2021, Sywen Packaging received an inquiry from Malaysia about the semi-automatic powder filling machine with the following content:
We are a seasoning and spice products exporter in Malaysia and in urgent need of a semi-automatic gumbo filé powder filling machine. Is it in stock?
Our reply on October 2, 2021:
What is the mesh of the gumbo powder? What kind of packing is it?
The customer’s email on October 4, 2021:
Our gumbo file powder is about 80 mesh and packed in stand-up bags.
Our reply on October 5, 2021:
How many grams is a stand-up pouch? How many packaging specifications are there? Can you send us the picture and size of the sample bag?
The customer’s email on October 6, 2021:
Each bag is 100g, and currently, there is only one filling specification. Below is a picture of the stand-up bag, the size is 150mm x 200mm.
Our reply on October 7, 2021:
What are the requirements for filling accuracy and speed?
The customer’s email on October 11, 2021:
The filling speed is 20 bags/min, and the accuracy error of each bag is about 1 g.
Our reply on October 12, 2021:
We have a model of semi-automatic powder packaging machine that can fill 5 g-5000 g seasoning and spice powder in bottles, cans, jars, or pre-made pouches, but for different filling ranges, the semi-automatic powder filling machines need to be equipped with different specifications of screw augers.
In addition to 100g, do you plan to use this semi-automatic powder packaging machine to fill other specifications? What is the detailed filling range?
The customer’s email on October 14, 2021:
We also have other types of seasoning powder in bottles or bags, but all the filling range is 100 g-300 g.
Our reply on October 15, 2021:
For the filling range of 100 g-300 g, the powder filling machine only needs to be equipped with a set of augers. According to your product characteristics and packaging requirements, we recommend the SF-02 semi-automatic powder filling machine to you. The measurement method of this code semi-automatic powder packaging machine can be made into weighing and filling or auger measurement.
According to your requirements for packaging speed and accuracy, the auger measuring type semi-automatic powder filling machine is more suitable. Packaging 100g of gumbo filé powder, the filling speed can reach 25-30 bags/min, and the filling accuracy can reach 1%.
If the packaging specification is more than 200 grams, we suggest using the automatic feeding method with a screw conveyor, or workers need to add powder material into the silo of the filling machine every ten mins. Please consider.
The customer’s email on October 15, 2021:
OK, we prefer to use the screw powder conveyor to feed the silo of the powder filling machine, please quote the detailed CIF PINANG price, including the semi-automatic stand-up bag powder filling machine and the screw conveyor.
Our reply on October 16, 2021:
Please see the detailed quotation in the attachment, the delivery time is 5 days.
The customer’s email on October 18, 2021:
If I change other types of powder, do I need to recalibrate the filling accuracy?
Our reply on October 19, 2021:
If you change other types of powders with different densities or different free-flowing, you first need to calibrate the filling accuracy 2-3 times with the calibration scale, it is connected to the machine’s PLC system. According to the data feedback from the calibration scale, the filling machine will automatically correct the filling accuracy error.
If the ideal filling accuracy is not achieved after calibration with the calibration scale, please contact us. Under the professional guidance of our technicians, adjust some hidden technical parameters, you can get a satisfying filling accuracy.
The customer’s email on October 20, 2021:
Is the machine in stock? We need to use machines urgently.
Our reply on October 21, 2021:
There is no stock, the configuration of each machine is customized according to powder material characteristics and detailed filling requirements. Our company’s testing of the customized machine will simulate your company’s production environment for hardware and software operation debugging, the shipment will only be carried out if it can meet your company’s production requirements.
According to previous experience, we can deliver it within 5 days. For an urgent order, we can shorten the time to delivery within 3 days, this is the shortest time, please kindly adopt.
After several days of consideration, the customer is quite satisfied with the cost performance of our machine. We received the full payment of his order on October 24, 2021, the machine was completed on November 29, 2021. We and the customer had a remote video for machine inspection, the customer checked the appearance, filling speed, and accuracy of the machine, and he was very satisfied with the inspection result.
The machine was shipped to Qingdao, China on October 30, 2021, to the port of destination. Our customer received the machine on November 16, 2021, we conducted a remote video with him on November 17, 2021, guiding the installation and the use of the machine, he is very satisfied with the packaging effect of the machine and plans to purchase it again.
Sywen Packaging is a professional semi-automatic stand-up pouch powder filling machine manufacturer and supplier, our semi-automatic powder packaging machine can be used to pack all kinds of common powder or fine powder with good or poor free-flowing.
If you want to know more information about the semi-automatic pre-made powder packaging machine, we hope the above packaging case can bring you some references! If you need professional filling suggestions or quotations for stand-up pouches, please contact us immediately!