On March 10, 2021, Sywen Packaging received an inquiry from Malaysia for the automatic VFFS honey packing machine. The content is as follows:
Please send us the best offer for the automatic viscous liquid pouch packing machine, the packaging speed should reach 1500-2000 sachets/hour. Thanks!
Our reply on March 11, 2021:
Please send us the pouch sample and size, so that we can customize the most suitable honey pouch packing solution for your company.
The customer’s email on March 12, 2021:
The honey packaging bag is a small three-side seal pouch. The material is food-grade PE aluminized laminated packaging film roll. The size of the pouch is 3.5 cm wide x 10 cm long.
Our reply on March 12, 2021:
How much ML per bag? What is the required filling speed and accuracy?
The customer’s email on March 16, 2021:
The filling speed is 30 bags/min, and the accuracy is ≤ 1%.
Our reply on March 16, 2021:
According to the viscosity characteristics of honey, the pouch size, the pouch style, filling speed, and filling accuracy requirements, we recommend SY-280 automatic liquid pouch filling sealing machine to your company. This automatic liquid pouch filling machine is made of high-quality 304 food-grade stainless steel, which has the characteristics of safety, hygiene, corrosion resistance, and durability.
The liquid metering device is a piston-cylinder made of high-quality 304 stainless steel, corrosion-resistant, and acid-alkali-proof. The machine is small, vertical structure and pneumatic controlled, it is widely used for automatic filling of chemical, food, pesticide, pharmaceutical, and special industries with a certain viscosity or high viscosity, particle-free liquid.
Do you need the automatic honey pouch packing machine with an automatic batch coding machine? Is the batch coding type the same as the one on the honey pouch sample?
The customer’s email on March 18, 2021:
Yes, we need the batch coding printer. The batch coding type is the same as shown on the sample bag.
Our reply on March 19, 2021:
OK, please see the detailed quotation of the SY-280 automatic liquid pouch packing machine in the attachment.
The customer’s email on March 25, 2021:
We have many kinds of honey. If the honey pouches are different in size, does the machine need to replace any related accessories?
Our reply on March 26, 2021:
If the width of the honey pouch is the same, but the length is different, one machine can fill and seal the pouches without changing any accessories. We recommend that one machine is only used to pack the single-size honey pouch, or the pouch has the same width and different lengths. Because it is very complicated and time-consuming to adjust the pouch former and sealing effect.
The customer’s email on April 2, 2021:
Can we make a packaging test before purchasing the machine?
Our reply on April 2, 2021:
Yes, please send the plastic laminated roll film to us, and we will make a free packaging test about the filling speed, filling accuracy, and sealing effect. After checking the filling and sealing performance, the sealing effect of the packaging pouch can be slightly adjusted according to customer requirements (such as the width adjustment of the sealing edge, etc.).
On April 20, 2021, we received the plastic packaging film from the customer, we went to our factory to do the filling and sealing test on April 21, 2021, and send the packaging report to the customer on April 23, 2021. He was very satisfied with the packaging effect of the machine.
After about two weeks of consideration, the customer decided to order the honey packing machine from our company as a trial order.
On May 12, 2021, we received the full payment for the customer’s order. The customer inspected the machine through remote video before delivery on June 4, 2021, and the inspection process was relatively smooth. The machine was transported from Qingdao, China to the port of destination on June 15, 2021.
The customer received the machine on July 8, 2021. From July 12 to 13, 2021, we provided free technical guidance on the installation and use of the machine through remote video, the customer was very satisfied with the cost performance of the machine. In September 2021, the customer ordered another two sets of SY-280 automatic liquid pouch packing machines for other specifications honey bags.