On October 13, 2021, Sywen Packaging received an inquiry from South Africa for an automatic multi-lane stick packing machine. The content is as follows:
We are a powder solid beverage manufacturer and need an automatic multi-lane stick pouch packing machine, please send us the best offer.
Our reply on October 14, 2021:
What are the main substances in the solid beverages produced by your company?
The customer’s email on October 18, 2021:
Our company mainly produces two kinds of powdered solid beverages, one is powdered solid beverage with extracts of sugar, dairy products, egg products, etc. as the main raw materials, the other is a powdered solid beverage containing dried fruit (sesame, almond crushed) particles.
Our reply on October 19, 2021:
Two different materials, one is powder material, the other is powder material with granules, packaging two materials with one machine or use two machines to fill two kinds of materials separately, which one is more in line with your company’s packaging requirements?
The customer’s email on October 21, 2021:
We prefer two materials to be packaged in one machine. The daily output of the two solid beverages is 24,000 bags/day (according to eight working hours/day).
Our reply on October 22, 2021:
Please send us the sample pouch and pouch size, so that we can customize the most suitable packaging solution for you.
The customer’s email on October 27, 2021:
Both drinks are filled in the same bag type and size. The packaging material is the roll film made of composite material, the pouch type is back sealing, each bag is 15 grams.
Our reply on October 28, 2021:
After sealing, is it necessary to print the production batch number and other information on the bag?
The customer’s email on October 29, 2021:
The 15g small pouch is the inner packaging, 7 pouches of solid beverages will be packed into a paper box. We will print the production batch number, production date, and other information on the outer paper box, so it is not necessary to print the production batch number and other information on the small packing bag.
Our reply on November 1, 2021:
What is the required filling accuracy?
The customer’s email on November 3, 2021:
The filling accuracy is about ±1g.
Our reply on November 4, 2021:
According to your requirements for filling speed and accuracy, two sets of single-lane vertical packing machines can also achieve the required packaging output. A conservative estimate is that the average filling speed of one set is 25 packs/min, and it can pack up to 12,000 bags in 8 hours.
The cost of two single-lane vertical packing machines is much lower than that of one set of automatic multi-lane packing machines.
The customer’s email on November 7, 2021:
Although two sets of single-lane automatic pouch packing machines can meet the current packaging output, our packaging output may increase in the future. If we add several sets of single-lane pouch packaging machines later, the area of the packaging workshop will be limited.
Considering the packaging output and workshop space, we plan to purchase the automatic multi-lane stick packing machine.
Our reply on November 10, 2021:
Because one of the materials contains sesame seeds, the sesame seeds will have a certain oiliness after being ground into powder. If using the powder packaging machine for filling, the materials will stick to the screw auger or the wall of the silo, causing the problem of material blocking.
According to the filling accuracy and physical characteristics, we recommend the measuring cup type four lanes stick pouch packing machine to your company.
The measuring cup is a measuring mold made according to the density of the material, one kind of material corresponds to one kind of metering mold, and one machine can be used to fill powder solid beverages and powder solid beverages with dried fruit.
Please see the detailed quotation in the attachment.
The customer’s email on November 18, 2021:
Does your company have any packaging case or experience of filling similar materials to ours?
Our reply on November 19, 2021:
There are many packaging cases of our automatic stick pouch packing machines for packing crushed nut powder or oily nut powder. For the same type of material, due to the different filling requirements of customers, the measurement methods and configurations of the packaging machines recommended by our company are different.
The customer’s email on November 24, 2021:
Under normal circumstances, how long does it usually take to train workers to master the operation of the machine?
Our reply on November 25, 2021:
Under normal circumstances, with the professional guidance of our technicians, workers can master the operation in about 2 days.